Middlesex Healthcare
Federal Credit Union

41 Crescent Street
Middletown, CT 06457
  Phone:  860-347-9700
or 860-344-6000, ext. 6666
  Fax:  860-347-0628
  Hours:
9:00 AM to 3:00 PM
Monday, Tuesday,
Wednesday, Friday

9:00 AM to 4:00 PM
Thursday

 

ID Theft Prevention

Quick Facts

It’s important to protect your personal information, and to take certain steps quickly to minimize the potential damage from identity theft if your information is accidentally disclosed or deliberately stolen:
Close compromised credit card accounts immediately.
If someone steals your social security number (SSN), contact one of the three nationwide consumer reporting agencies — Equifax, Experian, or TransUnion — and place an initial fraud alert on your credit reports.
Monitor your credit report. Keep in mind that fraudulent activity may not show up right away.
Consult with your financial institution about handling the effects on bank or brokerage accounts.
Contact relevant government agencies to cancel and replace any stolen drivers licenses or other identification documents, and to “flag” your file.
Watch for signs of identity theft: late or missing bills, receiving credit cards that you didn’t apply for, being denied credit or offered less favorable terms for no apparent reason, or getting contacted by debt collectors or others about purchases you didn’t make.
10 Ways To Protect Your ID

1. Burn or shred, with a cross shredder, any mail or financial papers with your personal information on it. Never recycle them.
2. Call 1-888-5OPTOUT and ask to stop credit card companies from sending pre-approved credit card applications to your house. They are ticking identity theft time bombs.
3. Ask your credit card firm to cease delivery of "convenience checks." They, too, are ticking time bombs.
4. You're entitled to one free credit report each year. Get it as soon as possible and review it carefully.
5. Order a credit report a month or more before you make a big purchase or apply for credit, to be sure there are no surprises in your history.
6. Hassle companies that ask for personal information, such as your phone number at a checkout line. The harder we make it on companies, the less they will be inclined to continue the practice.
7. It's impossible to tell what's real and what's fake online. Just delete any e-mail that asks for personal information.
8. Just hang up on telemarketers, particularly ones who seem to be fishing for personal information, like your birthday.
9. Limit the number of credit cards you hold, and religiously inspect your financial statements each month. Consumer rights quickly fade over time; the sooner you discover an identity theft incident, the better.
10. Most of the time, you can't prevent an ID theft incident from occurring, because two-thirds of the time, some company that leaked the data is to blame. So be prepared, and be organized. Save paper bank records for a year, at least. You'll need them to prove your account balance in the event of a ID theft incident.

Identity Theft: What To Do If Your Personal Information Has Been Compromised

The bottom line for online threats like phishing, spyware, and hackers is identity theft. ID theft occurs when someone uses your name, Social Security number, credit card number or other personal information without your permission to commit fraud or other crimes. That’s why it’s important to protect your personal information.  If your personal information is accidentally disclosed or deliberately stolen, taking certain steps quickly can minimize the potential for the theft of your identity.

If the Stolen Information Includes Your Financial Accounts

Close compromised credit card accounts immediately. Consult with your financial institution about whether to close bank or brokerage accounts immediately or first change your passwords and have the institution monitor for possible fraud. Place passwords on any new accounts that you open. Avoid using your mother's maiden name, your birth date, the last four digits of your Social Security number (SSN) or your phone number, or a series of consecutive numbers.

If the Stolen Information Includes Your Social Security Number

Call the toll-free fraud number of any one of the three nationwide consumer reporting companies and place an initial fraud alert on your credit reports. This alert can help stop someone from opening new credit accounts in your name.

Equifax: 1-800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241

Experian: 1-888-EXPERIAN (397-3742); www.experian.com; P.O. Box 2002, Allen, TX 75013

TransUnion: 1-800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

An initial fraud alert stays on your credit report for 90 days. When you place this alert on your credit report with one nationwide consumer reporting company, you'll get information about ordering one free credit report from each of the companies. It's prudent to wait about a month after your information was stolen before you order your report. That's because suspicious activity may not show up right away. Once you get your reports, review them for suspicious activity, like inquiries from companies you didn't contact, accounts you didn't open, and debts on your accounts that you can't explain. Check that information — like your SSN, address(es), name or initials, and employers — is correct.

If the Stolen Information Includes Your Driver's License or Other Government-Issued Identification

Contact the agencies that issued the documents and follow their procedures to cancel a document and get a replacement. Ask the agency to “flag” your file to keep anyone else from getting a license or another identification document in your name.  Once you've taken these precautions, watch for signs that your information is being misused. For example, you may not get certain bills or other mail on time. Follow up with creditors if your bills don't arrive on time. A missing bill could mean an identity thief has taken over your account and changed your billing address to cover his tracks.

Other signs include: receiving credit cards that you didn't apply for; being denied credit, or being offered less favorable credit terms, like a high interest rate, for no apparent reason; and getting calls or letters from debt collectors or businesses about merchandise or services you didn't buy.

Continue to read your financial account statements promptly and carefully, and to monitor your credit reports every few months in the first year of the theft, and once a year thereafter. For more information on getting your credit reports free once a year or buying additional reports, read Your Access to Free Credit Reports.

To report a lost or stolen VISA Check Card or ATM Card during office hours,
please call the credit union at 860-347-9700. After hours call 1-800-554-8969